Floor Planters
FAQs
WHAT IS CREDO?
Credo is a premium manufacturer of high-end planters that augment the interiors of any place wishing to add beautiful greenery in its midst. A company of 35 years, Credo has been using exceptional raw material, design, and craftsmanship to make the best quality planters available to all its customers and dealers.
WHY CREDO?
Credo is a trusted name with a solid presence of 6 years, with its parent company, Kinny Fiberglass, a 35-year-old company. Credo is synonymous with high quality and credibility, with a strong customer support system. Credo maintains exclusivity in choosing sales partners, who are treated with a lot of importance and attention. We have worked with lots of trusted and known brands such as Taj Group, Alila Group of Hotels, DLF, etc.
IS THERE ANY WARRANTY WITH THE PRODUCT?
CREDO name stands for superior product quality and outstanding customer service. Our commitment to customer satisfaction is absolute. Thus, CREDO provides a 3-year complete replacement warranty for your utmost satisfaction.
Conditions of warranty:
*Colour-related defects are not coved under this warranty.
WHAT IS THE MATERIAL?
All Credo material is produced using High-Quality Fiberglass that is molded into FRP. Our parent company, Kinny Fiberglass has been the leader in Fiberglass manufacturing which makes Credo products exceptionally high quality.
WHAT ARE THE COLOURS AND TEXTURES AVAILABLE?
The colors available for products have been specially chosen to make sense with the products' intent and the research that went behind creating them. Each product is available in various colors and textures.
HOW ARE THE PRODUCTS PACKAGED TO KEEP THEM SAFE?
Credo is very serious about the safety of its planters. We use an industry-grade packing mechanism for each Credo planter, before shipping them. This means that all planters will arrive, fully intact and damage-free. We follow four steps in ensuring a high risk- proof packing for each planter.
WHAT IS WATER SYSTEM AND HOW DOES IT WORK?
Our planters are designed with a unique inbuilt water system aiming to provide proper plantation and clean surroundings. The remarkable system has an outlet knob to drain the wastewater inside the planter at the user's convenience.
WHAT IS THE REFUND POLICY?
The amount is only refunded if the product is not available.
In case of any manufacturing or transit defect, the product is replaced within 10-12 working days.